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Workshop #6: Effective Communication in Conflicts

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Seminar/Workshop

Back to 2024 CCNY Summer Leadership Conference

Tue, Aug 27, 2024

11:30 AM – 12:50 PM EDT (GMT-4)

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Imagine a world where each person communicates effectively about their needs, even in tense conflicts. Building our individual skills is a step toward such a world. This workshop is not about tips for speaking clearly to an audience. This workshop focuses on practicing communication in conflicts where people need to work together. Learn how to use communication methods like debate, discussion, disengagement, and dialogue at the right moments to problem solve. We'll also practice using clear communication around one's own interests, not just one's positions (or stances) and learn the skill of checking in on our perceptions in tricky moments.

Speakers

Rhonda Fitzgerald's profile photo

Rhonda Fitzgerald

Executive Director, Sustained Dialogue Campus Network


As the Executive Director for the Sustained Dialogue Institute (SDI), Rhonda Fitzgerald works to oversee the reach of the Sustained Dialogue model to campuses, workplaces, communities, and countries. Rhonda has been with SDI since 2008 and worked alongside SD founder Dr. Harold Saunders for 8 years until his passing. Under her leadership, she grew the Sustained Dialogue Campus Network’s reach from higher education sites by engaging and providing tools for alumni seeking to bring SD to their workplaces, home country governments, and local communities.

Rhonda is a trained mediator and facilitator of multiple processes of restorative justice and intergroup dialogue. She has led over 10,000 hours of difficult dialogues between groups in conflict, especially using the formal Sustained Dialogue 5-stage process about topics including race, hierarchy, ethnic mistrust, disability, religion, and resource and land conflicts.

Rhonda lives in Washington, DC with her partner, Aaron, and their dogs. In her spare time, Rhonda reads, enjoys theater, and does some pro bono personal finance mentoring, especially for young people. Rhonda is an alumna of Princeton University, where she was first introduced to dialogue and transformative deep listening as a first-year participant in an SD group on race, which was the first time she experienced conversations that led to collaboration.

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